Customer service is simply fantastic:
I’ve been in contact with Julie and Colin Smith for several months before placing my order, just in the period when they switched from distributing PCB equipment to selling their own brand. They answered my questions, provided advice and supported me in everything until I had my strobes delivered to my door.
It was a transition period for T-One and they were initially out of stock, but I was in a hurry and they did they best to expedite the order, arranging with the manufacturer (Godox) an urgent delivery.
I’m buying on-line since 20 years ago, but I never found a customer service that good.